Challenge
The customer needed a way to simplify the process that was required each time a piece of large equipment was delivered to one of their customers. The existing process and detailed delivery checklist was costly due to the significant amount of time required from the delivery person as well as the customer. The existing process also did not integrate with existing enterprise systems and created additional data entry work.
Solution
A responsive web application was designed to streamline the process for inspecting an equipment delivery and to receive the necessary sign-off from their customers. Integrations with multiple enterprise systems were created to eliminate the need for additional data entry. Robust searching and reporting functionality was developed to save time and reduce costs associated with the delivery process.
Outcome
The custom equipment delivery system introduced multiple efficiencies into the process that reduced the customer’s overall costs. The time required for the equipment inspection process was decreased and the manual effort previously needed to update multiple enterprise systems was eliminated. The cost savings led to multiple software revision cycles to further refine the process and continue to reduce costs.